Privacy policy

At Houuz of Benngal, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from https://houuzofbenngal.com/.

1. Information We Collect

When you visit or place an order on our website, we may collect the following information:

  • Personal details such as name, phone number, email address, shipping and billing address

  • Order-related information including products purchased and payment method

  • Technical data like IP address, browser type, device information, and cookies (for analytics and performance)

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Communicate order updates, confirmations, and support queries

  • Improve our website, products, and customer experience

  • Send promotional updates (only if you opt in)

  • Prevent fraud and ensure secure transactions

3. Sharing of Information

We do not sell or trade your personal data.

Your information may be shared only with trusted third parties such as:

  • Payment gateways

  • Courier and logistics partners

  • Website hosting and analytics services

These partners are obligated to keep your information secure and confidential.

4. Payment Information

All payment transactions are handled through secure third-party payment gateways.
We do not store or have access to your credit/debit card or UPI details.

5. Cookies & Tracking Technologies

Our website uses cookies to:

  • Enhance browsing experience

  • Understand customer behavior

  • Improve website performance

You can choose to disable cookies through your browser settings.

6. Data Security

We take reasonable technical and organizational measures to protect your personal information from:

  • Unauthorized access

  • Misuse or disclosure

  • Loss or alteration

However, no method of online transmission is 100% secure.

7. Your Rights

You have the right to:

  • Request access to your personal data

  • Request correction or deletion of your data

  • Opt out of marketing communications

To exercise these rights, contact us using the details below.

8. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those websites.

9. Changes to This Policy

Houuz of Benngal reserves the right to update or modify this Privacy Policy at any time.
Any changes will be posted on this page.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

📍 Location: Kolkata, West Bengal
📞 Phone: +91 90731 53085
📧 Email: houuzofbenngal@gmail.com
🌐 Website: https://houuzofbenngal.com/