Terms of service

Welcome to Houuz of Benngal. By accessing or using our website https://houuzofbenngal.com/, you agree to be bound by the following Terms & Conditions. Please read them carefully before using our services.

1. General

  • By using this website, you confirm that you are at least 18 years of age or accessing the website under the supervision of a legal guardian.

  • Houuz of Benngal reserves the right to modify, update, or replace any part of these Terms & Conditions without prior notice.

2. Products & Availability

  • All products displayed on the website are subject to availability.

  • We reserve the right to limit quantities, discontinue products, or change product details at any time without notice.

  • Product images are for representation purposes only. Minor color variations may occur due to lighting, photography, or screen resolution.

3. Pricing & Payments

  • All prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.

  • Prices may change without prior notice.

  • Payments are processed through secure third-party payment gateways.

  • Houuz of Benngal is not responsible for payment failures due to technical issues at the bank or payment gateway end.

4. Order Acceptance & Cancellation

  • Order confirmation does not guarantee acceptance. We reserve the right to cancel or refuse any order due to:

    • Product unavailability

    • Pricing or listing errors

    • Suspected fraudulent activity

  • Once an order is placed, it cannot be cancelled.

5. Shipping & Delivery

  • Orders are processed and shipped as per our Shipping Policy.

  • Delivery timelines are estimates and may vary due to courier delays or unforeseen circumstances.

  • Houuz of Benngal is not liable for delays caused by logistics partners.

6. Exchange Policy (No Returns)

  • Houuz of Benngal follows a No Return Policy.

  • Only size exchanges are permitted, subject to eligibility conditions mentioned in our Exchange Policy.

  • Exchange requests must be raised within the specified timeframe and approved after quality inspection.

7. Undelivered / Returned Orders

  • If an order is returned due to incorrect address, incomplete details, or customer unavailability, re-shipping charges will apply.

  • The brand will not be responsible for delivery failures caused by customer-provided information.

8. Intellectual Property

  • All content on this website, including images, text, logos, designs, and graphics, is the intellectual property of Houuz of Benngal.

  • Unauthorized use, reproduction, or distribution is strictly prohibited.

9. User Conduct

You agree not to:

  • Use the website for unlawful or fraudulent purposes

  • Violate any applicable laws or regulations

  • Upload or transmit harmful code, malware, or viruses

10. Limitation of Liability

  • Houuz of Benngal shall not be liable for any indirect, incidental, or consequential damages arising from the use of this website or its products.

  • Our liability, if any, shall be limited to the value of the product purchased.

11. Governing Law & Jurisdiction

  • These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

  • Any disputes shall be subject to the exclusive jurisdiction of the courts in Kolkata, West Bengal.

12. Contact Information

For any questions regarding these Terms & Conditions, please contact us:

📍 Location: Kolkata, West Bengal
📞 Phone: +91 90731 53085
📧 Email: houuzofbenngal@gmail.com
🌐 Website: https://houuzofbenngal.com/